James Spencer

James Spencer

Director, Health & Benefits, Willis Towers Watson

Who is James Spencer?

Relevant Experience

Prior to joining Willis Towers Watson James held roles at Aetna International and a national Employee Benefits Consultancy. With over ten years in financial services and eight within employee benefits, James has been a trusted adviser to numerous Fortune 500 organizations on their insured benefit arrangements. His areas of specialist knowledge include: 

  • M&A Due Diligence, TUPE (Benefits) 

  • Benefit redesign, de-risking and modernisation projects  

  • UK Health Insurance & Group Risk 

  • Expatriate & International Benefits 

  • Flexible Benefits & Total Reward  

  • Peer Group Benchmarking & Benefit Governance 

James has contributed to thought leadership on domestic and international benefit themes to publications including; Financial Times (Adviser), Health Insurance Daily, The Telegraph, Employee Benefits Magazine and International Travel & Insurance Journal in addition to Willis Towers Watson Wire. 

Education and Credentials  

James earned a BA (Hons) from the University of Essex, holds Cert CII (Health & Protection)  from the Chartered Insurance Institute, is an Executive MBA Candidate at the University of Essex and fluent in Spanish.  

What is James talking about at Innovation Day 2019?

Over 4,000 employers can’t be wrong – how to navigate to your future benefits strategy

Sharing highlights from the 2019 Global Benefits Trends Survey, this session will explore what 4,300 employers from across 88 countries said are their future challenges. 

  • Understand how organisations plan to modernise programmes and the key components they plan to address 

  • Explore major challenges and obstacles employers are facing now and in three years’ time 

  • Understand how to declutter and optimise your programmes 

  • Have the opportunity to have a personalised Benefit Strategy Assessment and see how your organisation compares 




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